After snagging a pair of floor tickets to Paul McCartney’s Vancouver concert on Saturday, Adrian Brijbassi was looking forward to a night of music and dancing.
But when he arrived at B.C. Place with his tickets, which he’d paid more than $650 for, he was told that they were invalid because someone had already entered the venue on the same tickets.
Brijbassi had purchased them on StubHub, a resale website that allows people to upload tickets and resell them — and he found out from B.C. Place staff that he wasn’t alone in his experience.
“They said I’d have to contact StubHub and that I wasn’t the only person that it had happened with through StubHub that night,” he said.
Brijbassi tried to get in touch with StubHub through their online chat portal, where he was promised they’d find a solution, but he eventually went home without getting into the concert.