TICKET AGENT – BOX OFFICE & CALL CENTRE

    this notice has expired

    DOWNLOAD THE eBOSS CANADA APP
    For up-to-date News, Job Notices, Casting Notices, Events, and much more

    • Contract
    • Toronto, ON
    • Applications have closed.

    TIFF

    .

    TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home – TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film.

    TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

    We are currently hiring for the position of:

    TICKET AGENT – BOX OFFICE & CALL CENTRE

    Reporting to the Manager – Ticketing Services, Ticket Agents work in both the Box Office and the Call Centre and are responsible for providing exceptional customer service while selling tickets to all events at TIFF Bell Lightbox.

    .

    Responsibilities

      • Providing excellent customer service in person, through inbound and outbound calling
      • Handling large volume of sales on a regular basis
      • Processing cash, debit and credit card transactions and balancing deposits
      • Operating computerized ticketing systems and ensuring all account data is captured accurately
      • Providing information about all products and services available at TIFF Bell Lightbox
      • Maintaining discretion regarding confidentiality of account information, as per privacy policy
      • Adhering to all ticketing policies and procedures
      • Filling, sorting and organizing Box Office materials
      • Performing some light lifting and other duties, as required

    .

    Minimum Requirements

      • Customer service experience required.
      • Familiarity with Ticketing Systems is an asset. Knowledge of Archtics/PCI is preferred.
      • Excellent written and verbal communication skills (in English)
      • Ability to speak multiple languages is an asset
      • Previous experience in a Call Centre environment
      • Enthusiastic, ambitious, self-motivated, open to working in a team environment
      • Ability to work calmly under pressure while balancing multiple priorities
      • High level of computer literacy. Comfortable operating multiple computer based systems simultaneously
      • Previous cash handling experience is required. Experience handling sales of all types (credit, debit, gift cards)
      • Able to adapt to a flexible work schedule, including evenings, weekends, and holidays.

    .

    Start Date

      •  March 4, 2019

    .

    How to Submit & Application Deadline

      • Please submit cover letter and resumé as one (1) PDF or Word document, by 5pm on Friday, February 15th, 2019.
      • All applications must be submitted online through the posting found on our website tiff.net/careers.
      • Please note in your cover letter where you saw this job posting.
    • .
      DEADLINE FOR SUBMISSIONS
      FRIDAY, FEB. 15TH, 2019

    .

    TO APPLY
    CLICK THE APPLY FOR JOB BUTTON BELOW

    NO PHONE CALLS PLEASE
    We sincerely thank everyone for their submissions
    but only those talent selected for an audition will be contacted.

    TO VIEW ALL JOB NOTICES ON eBOSS – CLICK HERE
    TO VIEW ALL CASTING NOTICES ON eBOSS – CLICK HERE

    this notice has expired

    DOWNLOAD THE eBOSS CANADA APP
    For up-to-date News, Job Notices, Casting Notices, Events, and much more