A Seattle-based online event ticketing company facing numerous complaints of non-payment — including from some grassroots Canadian artists — has ended a major lawsuit by agreeing to fully pay back event organizers and audiences.
Washington State Attorney General Bob Ferguson announced Monday afternoon that Brown Paper Tickets has agreed to refund all tickets bought for events cancelled by the coronavirus pandemic and pay all money it owes to organizers who staged events.
Ferguson’s office was suing the company and said Monday’s agreement will yield $9 million US in restitution for 45,000 customers worldwide including organizers and audiences of small, independent and community-based arts groups.
“Small theaters and arts organizations — like your local children’s theater, community centre, church or music school — have been hit hard by COVID,” Ferguson said in a statement.
“Today’s resolution ensures Brown Paper Tickets will uphold its promises to these essential community spaces by returning the millions of dollars it owes.”